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How to use SealedRoute

Short, step-by-step walkthroughs for each part of the app. Follow these whenever you get stuck.

1. Getting started: sign in

Each person on your team has their own login. Managers run dispatch and compliance; drivers capture pickups and deliveries.

  1. Open the app and enter the email and password for your account.
  2. Managers land on the dashboard; drivers land on My Routes.
  3. If your team requires two-factor sign-in, open Settings to set it up once.
  4. Use the language switch in the header if you prefer Spanish.

2. Create a route (manager)

A route is one pickup-to-delivery job. You can create it by hand, or let the app read a dispatch email for you.

  1. Go to Routes, then choose New route.
  2. Enter the clinic or pickup location, the drop-off lab, and any special handling such as STAT.
  3. Pick the customer the route belongs to so it shows up in their portal.
  4. Assign a driver now, or leave it unassigned and assign later.
  5. Save. The route appears on the board and on the assigned driver's phone.

3. Turn a dispatch email into a route

If a clinic emails you pickups, SealedRoute can read the email and pre-fill a route so you do not retype it.

  1. Open Intake to see incoming dispatch messages.
  2. Review the details the app pulled out of the email.
  3. Confirm to create the route, then assign a driver as usual.

4. Capture a pickup and delivery (driver)

Drivers record proof of pickup and delivery on their phone. Every action is time-stamped and locked so it cannot be changed later.

  1. Open My Routes and tap the route you are working on.
  2. At the clinic, tap Pickup, then capture the signature or photo.
  3. Scan each specimen barcode, or type it in if you have no scanner.
  4. For a STAT specimen, confirm the priority prompt.
  5. At the lab, tap Delivery and capture the hand-off signature or photo.
  6. If you lose signal, keep working — the app saves your actions and sends them when you are back online.

5. Generate a compliance packet (manager)

An audit packet contains an embedded signed snapshot of a delivery record that you can show a lab or auditor.

  1. Open Audit packets.
  2. Choose the route or period you need a packet for.
  3. Generate the packet — SealedRoute signs its embedded snapshot so anyone can confirm that snapshot has not changed since signing.
  4. Download the packet file to email or print for the lab.

6. Verify a packet's signed snapshot

Anyone — including a lab that received a packet — can independently check its embedded signed snapshot without logging in.

  1. Open the public Verify page.
  2. Upload the packet file, or paste its contents.
  3. SealedRoute shows SIGNATURE VALID when the embedded signed snapshot was issued by SealedRoute and has not changed since signing.
  4. If the embedded snapshot or signature does not validate, the verifier reports a mismatch or hash-only result instead.

7. Give a lab the customer portal

Your lab or clinic customers can sign in to a private, read-only portal to view their own routes, delivery status, and saved pickup and dropoff addresses — no app install, no password to remember.

  1. Make sure the customer record has the right contact email.
  2. The customer opens the portal and requests a sign-in link by email.
  3. They click the emailed link to sign in securely for a short session.
  4. They see only their own routes, delivery status, and saved pickup and dropoff addresses.

8. Choose a plan and pay

Plans are priced by driver count. Billing is handled by Stripe; SealedRoute never stores card numbers.

  1. Open the Pricing page to compare Solo, Starter, Fleet, and Pro.
  2. Pick the plan that matches your number of drivers.
  3. Start checkout — payment is processed securely by Stripe.
  4. Your plan activates automatically once payment succeeds.